Software Company - Case Study

During a recent audit for a software company, Avema discovered charges for voice services that no longer existed. These overcharges occurred for several years prior to Avema's audit. The vendor argued that our client did not have proper documentation regarding the cancellation of these services, and that it was our client's responsibility to formally notify the vendor of any cancellations. Despite the fact that the vendor was uncooperative, Avema successfully negotiated a refund cheque for the full amount of over $200,000.